Operations Management

Description

Operations management is important, exciting, challenging and everywhere you look! Important, because it enables organizations to provide services and products that we all need. Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology. Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible. And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations. New features: There are now more than 110 of the popular Operations in Practice examples throughout the book, over 40% of which are new. The importance of sustainability and Corporate Social Responsibility (CSR) has been emphasized further, and included throughout the book. We have even further strengthened the emphasis on the idea that operations management is relevant to every type of business and all functional areas of the organizati